Recognition & Corrective Action: How Do You Measure Up?

A client once told me her supervisor had asked if she needed anything to help her accomplish her job. She said, “No, but every once in awhile it would be nice to hear thank you and receive a little recognition for doing good work.” Her supervisor told her, “We don’t say ‘thank you’ or ‘good job’ because it demotivates staff and makes them complacent.” Really? I worked with some of the most hard-nosed soldiers the Canadian Army ever produced. When they gave you an “attaboy,” it…

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4 Things You Need To Do Before The Next Crisis “Nobody Saw Coming”

As we navigate one of the biggest global crises many of us will ever experience in our lifetime, people around the world are in a state of what's known as crisis management. While managing crises seems like an effective solution, it just means we're in a constant state of doing the bare minimum to keep our head above water. Of course, some crises are out of our control. But what we DO have control over is taking steps to be prepared (physically, mentally, financially, emotionally, and…

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I participated in racism because I didn’t say anything. How you can be courageous enough to say something.

Before you read the article below, I wanted to frame the post with this personal note: Many know I served as an infantryman in the Canadian Army. Years ago, on a training exercise, we had soldiers from another unit attached to us, one of which was an Inuit from Nunavik (Northern Quebec). His section commander seemed like a good soldier and appeared to be very good at his job, but to be clear, he was a terrible human being and a racist. Why? Several times I…

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