7 Steps To Leading in A Crisis: Don’t Be an Ass

To some, this entire year feels like a storm of bad news. As a leader, you're leading in a crisis and during unprecedented times. Naturally, world events might get to you. But are you taking this out on your team? They deserve better than you being an ass. I have been blogging about leadership for a few years now. I draw the subject matter from my observations of other leaders, the questions readers and clients ask, and from my own experiences and mistakes. To protect the…

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Recognition & Corrective Action: How Do You Measure Up?

A client once told me her supervisor had asked if she needed anything to help her accomplish her job. She said, “No, but every once in awhile it would be nice to hear thank you and receive a little recognition for doing good work.” Her supervisor told her, “We don’t say ‘thank you’ or ‘good job’ because it demotivates staff and makes them complacent.” Really? I worked with some of the most hard-nosed soldiers the Canadian Army ever produced. When they gave you an “attaboy,” it…

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4 Things You Need To Do Before The Next Crisis “Nobody Saw Coming”

As we navigate one of the biggest global crises many of us will ever experience in our lifetime, people around the world are in a state of what's known as crisis management. While managing crises seems like an effective solution, it just means we're in a constant state of doing the bare minimum to keep our head above water. Of course, some crises are out of our control. But what we DO have control over is taking steps to be prepared (physically, mentally, financially, emotionally, and…

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