Be The CRO – 2 Ways to Communicate with Clarity

Much of success in business relies on getting everyone on the same page. And inevitably someone has to choose to lead the charge in getting clarity.  In the Army, we reviewed ‘comms’ (communications) procedures during pre-mission briefings to ensure that everyone would be on the “same frequency.” In this case, gaining clarity could mean the difference between life and death. In team sports like football and baseball, we see players and coaches using all sorts of signals and methods to achieve communications clarity to have precise…


6 Questions To Bring Clarity to Your First Team!

I have worked with dozens of companies and organizations addressing both team and organizational challenges. I am always surprised that most leadership teams have no idea who their 'First Team' is. The 'First Team'  – best articulated by Patrick Lencioni – is the idea that true leaders prioritize supporting their fellow leaders over their direct reports. That they are responsible to their peers more than they are to their individual, or “Second”, teams. One of the first areas I address in our consulting sessions with clients…


4 Things You Need To Do Before The Next Crisis “Nobody Saw Coming”

As we navigate one of the biggest global crises many of us will ever experience in our lifetime, people around the world are in a state of what's known as crisis management. While managing crises seems like an effective solution, it just means we're in a constant state of doing the bare minimum to keep our head above water. Of course, some crises are out of our control. But what we DO have control over is taking steps to be prepared (physically, mentally, financially, emotionally, and…


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