There is no turning back – A model for going forward

It has become a worn out & tiresome phrase that we are living in unprecedented times and that our lives and businesses have forever changed. One thing is for sure, it is mathematically impossible to stay ahead of what is happening. You will never be able to email your way out of this. Read about crisis communications This is why you need to pull together a multi-disciplinary team – A recovery team - to manage your organization’s way out of this by focusing on your corporate…


Be The CRO – 2 Ways to Communicate with Clarity

Much of success in business relies on getting everyone on the same page. And inevitably someone has to choose to lead the charge in getting clarity.  In the Army, we reviewed ‘comms’ (communications) procedures during pre-mission briefings to ensure that everyone would be on the “same frequency.” In this case, gaining clarity could mean the difference between life and death. In team sports like football and baseball, we see players and coaches using all sorts of signals and methods to achieve communications clarity to have precise…


6 Questions To Bring Clarity to Your First Team!

I have worked with dozens of companies and organizations addressing both team and organizational challenges. I am always surprised that most leadership teams have no idea who their 'First Team' is. The 'First Team'  – best articulated by Patrick Lencioni – is the idea that true leaders prioritize supporting their fellow leaders over their direct reports. That they are responsible to their peers more than they are to their individual, or “Second”, teams. One of the first areas I address in our consulting sessions with clients…


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