Archives January 2016

Forget Servant Leadership – 4 Things You Need to Do To Pull Up Your Big Boss Pants & Lead!

I am coaching a client who has had a long career and should be planning his retirement. But he loves his job, and instead of retiring, he wants to continue doing good work. He rose through the ranks and was successful in many challenging roles because his employer had trust in him.

Recently there have been changes that have impacted his work. He hired bright, smart young people and he is trying to figure out the millennial workforce. And, he recently got a new, younger and aggressive boss who is a proponent of Servant Leadership.

Read about millennials

Figuring out millennials and servant leadership was causing him to question his every action. He was beginning to have a crisis of confidence.

Read about the tyranny of servant leadership

Before we could deal with managing millennials and Servant Leadership, I helped him regain his confidence through a 4-step process:

1. Focus on strengths. Confidence emerges from doing good work combined with a great attitude. I have reminded my client to stay on-task and focused, regardless of politics or rumours.

One of the best ways to build confidence is to understand and lead from your strengths. Remind yourself of how you got to where you are in your career and what are the things you do better than anyone else, ask yourself how you can use those strengths to do your job.

When you’re engaged and energized, you are self-assured.

 2. Believe in yourself. If there are weaknesses that are affecting your confidence, make a plan to work on them. But don’t obsess — making a diligent effort to overcome your weaknesses will boost confidence.

 If you have a track record of being a good boss, tell yourself “I did this before, and I can do it now,” and believe it.

 3. Your confidence will be threatened. You are a boss and if you thought it was going to be all sunshine and roses – forget it. Accept that you are destined to be on the receiving end of stuff that will shake your confidence.

 But when that does happen, give yourself time to recover before responding or making any important decisions.

 Be proactive by getting feedback from colleagues, friends or even your supervisor about how you are doing.  Ask them to identify your strengths and places where you could do more.  Often others see more in us than we recognize in ourselves.

4. Consider your reaction. One of the most effective ways to gain confidence is by lowering your emotional temperature. Try to understand the actions of your boss and co-workers as they may be acting out because they are stressed or frustrated.

 Develop a strategy to partner with people by understanding their needs and wants. And take control of your part in that.

Read about partnering

You, like my client, need to understand that you got to where you are because you have skills, competencies and you know your job.

Now pull up your big boss pants and start demonstrating what got you there – confidence that others will want to follow.

The Tyranny Of Servant Leadership – 5 Things You Need To Do To Free Yourself

I was a Sergeant Major in the Canadian Army.

I held the second-highest non-commissioned officer rank and had a role that I loved and aspired. It was a job of power and influence. I carried a responsibility to my soldiers and, most importantly, to my leaders.

Imagine my surprise when I learned that the Latin root of the words ‘Sergeant Major’ was ‘Head Servant.’

Once I got over the indignation of being a servant, I realized my job was one of service.

Introduction to Servant Leadership Theory

Servant Leadership is a leadership philosophy first espoused by Robert Greenleaf in his 1970 essay “The Servant as Leader,” in which he states that servant leaders are servants first and leaders later. This is in sharp contrast to what many see as traditional leaders who aspire to lead through power and acquiring material benefits.

Many management thinkers such as Blanchard, Covey and Senge have since then reinforced the Servant Leadership Theory. More recently, Simon Sinek has made millions with his Leaders Eat Last book by encapsulating the importance of service to achieve your results.

The essence of servant leadership—serve the employees first and success will follow—is thousands of years old, dating back to hundreds of centuries to India and China, the Bible and texts of Islam. In contemporary practice, it means actively listening to employees, treating them as people with needs, interests and failings, and respecting their roles in the company and the world.

Unfortunately, the concept of servant leadership tends towards philosophical musings with little practical application. Worse than that, many people read into the concept that as leaders that they must cede power and authority to their employees.

5 Ways To Free Yourself From The Philosophic Tyranny

Servant Leadership does not mean you prostrate yourself to your employees but there are everyday habits leaders can incorporate into their management routines that can have powerful results.

Listen. Pay attention to how you interact in face-to-face conversations, large groups and meetings. Find meaningful ways to invite feedback and suggestions. (Read more about using silence)

Appreciate. Instead of assuming people will do things wrong, shift your attitude to look for people doing things right. Learn to appreciate that no one shows up to work to do a poor job and tell them you appreciate them. (Read about saying thank you)

Respect. Do you treat the janitor the same respect as the CEO? You, as the leader, set your team’s culture of respect.

Develop. Do you offer your employees the tools to become the best they can be? Provide training, professional development, book clubs or other personal growth tools? Emphasize coaching over controlling.

Unleash. People have power and energy so how can you help them develop it? Decentralizing as many decisions as possible so employees can help you achieve your results.

What’s Next?

Over the next weeks, I’ll unpack Servant Leadership in more detail.

I hope to turn those philosophical nuggets into practical and applicable tools you can use to get results.

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