Fad Diets & Servant Leadership – Listening
Last week, I gave you three tips to help get out from under Servant Leadership and reclaim your role as a boss. In the coming weeks, I will unpack the characteristics that Robert K. Greenleaf developed in his “Servant Leadership” model that Servant Leaders should possess: This Week: Listening, Unpacking Servant Leader Characteristic.,
Like kale, paleo gluten-free diets, when concepts like servant leadership are taken to an extreme, can become unhealthy and a bit extreme. That is not to say there isn’t value in Servant Leadership, but as the adage goes: if the only tool you own is a hammer, everything becomes a nail.
Proponents of Servant Leadership argue that traditional leadership needs to be reinforced by a deep commitment to listening intently and identifying the will of a group.
The will of the group? You are the leader!
As the leader, you have the responsibility to guide the group solely in accordance with your mission and objectives. To ensure that people are focused on the right work and contributing to the achievement of your goals, you must listen to them. But how? Use Silence.
Silence is power. With silence, we can hear what is being said, as well as what is not being said. With silence, it can be easier to reach the truth. (click here to read the full blog on communicating with silence) Use one of these tips to use silence to improve your conversation skills:
- When someone has answered a question, you ask, pause.
Just as nature abhors a vacuum and rushes to fill it, most people cannot stand silence, and they will quickly fill those silent parts of a conversation with talk. You will learn the most remarkable things if you just let people talk. Every day, immigration officers prove this at the border. They ask a question, you answer, and then they go quiet and look at you. Most people prattle on about their trip, how much extra booze or smokes they have brought home, or they fidget and give off body language that says to the officer that they are hiding something.
2 Losing control of a conversation? Ask a question and shut up.
Studies have shown that a person can think twice as fast as they can talk When you need time, ask an open-ended question and wait for the answe.r Invest that time; they are talking to help you think through the issue to move the conversation towards the outcome you want.
3. When someone asks you a question, pause silently.
Nobody likes a know-it-all. When you answer too quickly, people may think you haven’t considered their question. If you are not 100% sure of the answer, pause. Then, answer.
As the leader, you must ensure that every action, word, and silence contributes to achieving your objectives. That is how best you serve as a leader!