I have compiled a list of videos, articles, and other resources for you to explore related to the human elements of how we come together to deliver on our strategic direction. As you immerse yourself in these resources, we invite you to reflect on the following questions:

• What stood out for you? What lingered in your mind?
• Where were you intrigued by what you heard? Where did you feel most challenged?
• How did these videos challenge or affirm the way we work at CRNA?
• What key learning are you taking away from this?

The Speed of Trust

The following resources relate to trust – what it is, how it works and how it influences our collective impact.

1. Success (Video) – Adam Grant is an organizational psychologist and bestselling author who explores the science of motivation, generosity, original thinking, and rethinking.
2. The Speed of Trust (Video) – Stephen R Covey is an American writer, public speaker, and author of the books: The SPEED of Trust, Smart Trust, and Trust & Inspire: How Truly Great Leaders Unleash the Greatness in Others.
3. Turf, Trust, Co-Creation & Collective Impact (Paper) – Liz Weaver is Co-CEO and Director Learning Centre at the Tamarack Liz is passionate about the power and potential of communities to impact complex issues.)

Safe Workspaces

To build and maintain trust, we must feel safe speaking up, making mistakes, and being authentic at work. These resources explore safe workplaces – what is and isn’t a safe space, how we create them and why they are essential for us to build belonging and be exceptional in our work.

1. How Do You Create Psychological Safety at Work? Interview with Amy Edmondson (video). Amy Edmondson is a scholar of leadership, teaming, and organizational learning and is widely known for her work on Psychological Safety in
2. Why Is Psychological Safety Important In An Organization? (4 Building Blocks) (video). Chad Littlefield is the co-founder and Chief Experience Officer at We and Me, (www.weand.me)—an organization whose mission is to make real connections easy. Forbes calls Chad a “global expert on asking questions that build trust and connection in teams.”
3. WorkLife with Adam Grant: Is it Safe to Speak Up at Work? | TED Talk (podcast). Adam Grant is an organizational psychologist and bestselling author who explores the science of motivation, generosity, original thinking and Rather not listen to it? You can read the transcript here: Is it Safe to Speak Up at Work? (Transcript) | WorkLife | Podcasts | TED

 

Building Strong Teams

We have learned about trust and about building safe workspaces as foundational pieces for effective teams. When we have faith and safety, we can realize the true potential of each other and our teams. The following resources invite us to think about and reflect on how diversity builds team capability, what it means to feel belonging, and how we can take a strengths-based approach for ourselves and others.

1. The Power of Diverse Thinking | Matthew Syed (video) – Matthew Syed is an author, speaker and champion table tennis athlete focusing on high performance and the power of a growth Check out this blog article from Farnam Street: The Stormtrooper Problem: Why Thought Diversity Makes Us Better – Farnam Street (paper).
2. Belonging, A Critical Piece of Diversity, Equity & Inclusion | Carin Taylor | TEDxSonomaCounty (video) – Carin Taylor is the chief diversity officer at Workday and is a speaker, facilitator and coach in the area of diversity, equity, inclusion, belonging, and
3. Strengths How Employees’ Strengths Make Your Company Stronger (article) – Gallup is a global analytics and consulting company focusing on people’s work experience.

Conflict Is A Good Thing

We have a strategic direction we are headed in, and there will be times when we have differing views on HOW to get there. We must have a healthy perspective and practice conflict to move through these times. Safe, trusting and inclusive teams are spaces where conflict is welcome and a part of how we work. Conflict is a part of work. It helps us find better ways of doing our job, learn from one another, and results in innovation.

1. The Danger of Avoiding Conflict – Patrick Lencioni (video) – Patrick Lencioni is the author of 13 books and a pioneer of the organizational health He consults in the areas of leadership, teamwork, and engagement.
2. Finding Confidence in Conflict | Kwame Christian | TEDxDayton (video) – Kwame Christian is the founder of the American Negotiation Institute and the host of the number one negotiation podcast in the world, Negotiate
3. What is Radical Candor? (video) – Kim Scott is the author of Radical Candour, whose insight on honest conversations brings a new perspective on communication.

 

Conversations – The hard & messy kind

These resources get into our human elements’ messiest and most challenging parts. Understanding trust, safety, belonging and why conflict is part of great teams is only one part of the equation. Another equally important factor is showing up with authenticity and challenging ourselves to find the best ways forward. Below are several resources from Brené Brown to give us insight into empathy, vulnerability and rumbling (hard conversations). We have also included her tools to support us in tangible ways to have hard conversations.

1. Brené Brown on Empathy (video) – Brené Brown is an author and podcast host known for researching shame, vulnerability, and
2. Let’s Rumble – Brené Brown (article) – How to lean into vulnerability to have hard and messy
3. Brené Brown: Curious How To Brave? Here’s What The Research Says (podcast) – how to be your most courageous self.

When you’re ready to have the conversation, here are some more helpful resources:

1. Dare to Lead The Story Rumble Process: A Guide for Groups and Teams – Brené Brown
2. Dare to Lead |The BRAVING Inventory – Brené Brown

First Time Leaders

All your hard work culminated in your appointment as a leader within your organization. Quite intentionally, your company has allowed you to move beyond being a ‘worker’ to get your arms around a more significant piece of the business, learn what it means to head up a unit and take your leadership skills to the next level. Watch out, however. The world is full of failed Site-Superintendents who were once great carpenters. Many rising stars trip when they shift from being a worker to leading and, for the first time, taking responsibility for Profit & Loss and oversight of others who used to be peers. It truly is different at the top. Transitioning from a worker to a leader, you will:

• Move from in-depth knowledge to understanding the overall organizational picture.
• Represent senior management decisions and policy.

To find the right balance between advocating for the team and advocating for senior management, you may find these articles helpful.

1. 5 Secrets To Avoid A First-Time Manager’s Worst Mistakes
2. 5 Questions You Should Ask Your Team Members Every Month 
3. Why 75 Is The Single Most Important Number You Will Ever Need To Lead 
4. Simple Shifts – Your Checklist To Being A Better Leader 
5. Can You Name the 9 Essential Qualities of a Leader? 
6. Steps to Leading in A Crisis: Don’t Be an Ass