Delivering Leadership During A Crisis Situation – Steve is interviewed by The Engineer Career Coach Podcast

Delivering Leadership During A Crisis Situation – Steve is interviewed by The Engineer Career Coach Podcast

In this episode, Chris Knutson, PE interviews Steve Armstrong, leadership coach and no stranger to leading during an emergency, or crisis situations, about the attributes of leadership that must be called on when facing crisis situations. And we’ll be doing so based on his experiences with the McMurray wildfires that devastated the town at the same time.

Listen by clicking the image!

Screenshot 2016-07-29 12.29.13

Here are the key points:

  • To be an effective leader you need to be steady, calm, walk slowly and be cautious. If you start panicking, everybody else around you will also start to panic.
  • If you are a top organizational leader, I would recommend that you find somebody that counteracts where your behaviour, conduct and personally would not be useful. It is also important to know that you need to build this team and support around you before a crisis affects you.
  • Situational Leadership is not about being a chameleon and changing your character. It is more about adjusting to the situation from an empathetic standpoint.
  • You need to have empathy for what is going on in your co-workers/employees lives. Otherwise, they will not follow you or do the things you need them to do in a crisis.
  • You need to be able to make the best decision, regardless of what the downstream impact might be, to keep the health and life safety of your employees, and the people that you are responsible for, in good order.
  • The ultimate goal in a life-threatening crisis is that your organization remains alive.
  • It is important for leaders to have empathy whether or not they are in crises situations. This will ensure that you as a leader already have those connections built, and so that those people working for/with you will know that you are there for their support.
  • All of the things that you do in your day-to-day life should include, building up a bank of trust between you and the people you work with, and the people who work for you.
  • Always explain to others what you are doing and why you are doing it.
  • If you start to cast blame and deflecting issues around, then you lose trust, and people lose confidence in you very quickly.
  • If you are wandering through life with a Pollyanna view that the world is full of sunshine, roses and unicorns, and you do not think that there could arise a problem that will affect your company, your organization, your people or yourself, then you’ve got a different problem and it is called an activity. Know that something can happen and plan for the worst and hope for the best.
  • Have conversations with your team explaining what you will do and how you will react when you are faced with crisis situations

Listen by clicking the image!

Screenshot 2016-07-29 12.29.13

Leave a Reply