Be The CRO – 2 Ways to Communicate with Clarity

Much of success in business relies on getting everyone on the same page. And inevitably someone has to choose to lead the charge in getting clarity.  In the Army, we reviewed ‘comms’ (communications) procedures during pre-mission briefings to ensure that everyone would be on the “same frequency.” In this case, gaining clarity could mean the difference between life and death. In team sports like football and baseball, we see players and coaches using all sorts of signals and methods to achieve communications clarity to have precise…


Moral Courage: The Most Important Leadership Characteristic

I've been working with a group who are transitioning from follower to leader, and we talk a lot about the ‘attributes’ of a leader. The number one question that comes up is what characteristic makes a good leader? I tell them the answer is moral courage.  I have come to realize I was never as concerned about my boss’ technical expertise as I was with their moral courage, probity, and ethics. Coincidentally, Abacus Data shared the results of a poll examining Canadians opinions of the Leadership…

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The 7 Hidden Reasons Your Employees Leave You

In The 7 Hidden Reasons Employees Leave, employee-retention expert Leigh Branham discusses how companies can tackle employee disengagement and retain their best and brightest people. Nearly 90% of bosses think their employees quit to make more money. That means nearly 90% of bosses are wrong. Studies show these are the seven “real” reasons that retention isn’t better: Ask HR people their top issue these days, and it’s likely to be retention. That’s no surprise. The cost in dollars and disruption of replacing a trained employee is…


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