Does your organization have a culture that expects reports or results?

Do you assign most of the work you need doing to teams? When you examine the output from these teams is examined, there are few measurable results.   Here’s an example of a client who wanted to reduce the time required to process sales orders. To make this happen, she asked me to lead a team made up of sales, IT, operations, finance, etc. Our team analyzed order times, benchmarked competitors, mapped processes, interviewed customers, and explored technology options.   The team presented recommendations to the…

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What is the one thing you need to turn a trusting team to a high performing team?

What is the one thing you need to turn a trusting team into a high performing team? Most people want to be part of something big! But how do you get there? The most amazing experiences in my life were when the work we were doing was hard and challenging. Like carrying a sledgehammer for weeks, working so hard the inside of my eyelids were sweating or flinging myself off of a cliff. People want and need to be challenged. Just think of the camping when…

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Why do some people behave like there are Sabre-toothed Tigers prowling around in the Office

Sabre-toothed Tigers in the Office   The ability to think intellectually and rationally is driven by the frontal lobe of our brain. When things are running well, the frontal lobe is happy, and we function in a mature, logical manner.The amygdala, located near the spinal stem, is in charge of our fight, flight, or freeze response. The amygdala is the driver of our most base emotions; especially fear. When we feel threatened the amygdala gets fired up and our frontal lobe starts shutting down.We stop being…

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